Maintain tool kit, supplies, and accurate inventory for assigned territory. Perform preventive maintenance and adjustment of photocopiers Repair photocopiers, copiers at the site location. Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing and adjustment. Troubleshoot equipment to determine the cause of malfunctions. Estimate

Visit client sites within assigned territories/accounts for troubleshooting, diagnosing and resolving maintenance/repair of multifunctional office equipment to include complex disassembly, cleaning and replacement of individual parts, reassembly, testing and adjustment Troubleshoot equipment to determine the cause of malfunctions and estimate parts and labor for repair; r

What You'll Do Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery Ability to drive to customer sites within assigned territory, track inventory supply and

Regional and market technical reviews and team meeting/webinars. Monthly review of product and technician performance within assigned products. Coaching and providing training to team members. Difficult problem resolution, directly and indirectly Pre Sales Support Assist with prospects and proposals. Initiate new business Post Sales Customer Support Complex problem resolu

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery Ability to drive to customer sites within assigned territory, track inventory supply and keep customers

You will seek out new customers and partner with existing ones offering targeted solutions to improve their businesses using a consultative sales approach. You will conduct outbound calling every day to set face to face appointments and meet with clients, reporting daily to a branch office. You will learn and demonstrate the benefits of all Konica Minolta products, servic

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

Maintain and repair MFPS and resolve customer complex printing issues, mentoring team members. Maintain effective relationships with his/her customers and sales On site service of MFPs, parts management, time and call management, learning new technologies, accurate record keeping, lead product advocate meetings Lead referrals, assists with customer assessments and solutio

Performs full range of on site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal and customer call assistance. Manages territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction. Successful completion of training classes and effective servicing of those product

Manage a group of contracted clients and assigned prospects to include the following activities Conduct outbound communications including phone calls, emails, use of social media and web meetings to set and conduct web and phone meetings, assessments. Small business end to end sales responsibility. Demonstrate with the local market support teams the benefits of all Konica

Conduct security assessments and audits for clients to identify vulnerabilities, risks, and security needs. Develop customized security solutions and recommendations based on assessment findings. Collaborate with clients to implement security measures, which may include physical security, electronic surveillance, access control systems, and security policies and procedure

You will seek out new customers and partner with existing ones offering targeted solutions to improve their businesses using a consultative sales approach. You will conduct outbound calling every day to set face to face appointments and meet with clients, reporting daily to a branch office. You will learn and demonstrate the benefits of all Konica Minolta products, servic

Provide advanced remote technical support to clients over the phone using remote control tools Conduct onsite advanced technical support at client location as needed Diagnose and resolve server, storage and network infrastructure issues Ensure client networks remain stable with maximum uptime through proactive and reactive technical support Work with application vendors i

What You'll Do as a Production Solutions Consultant Contributes to the achievement of production print and professional services revenue goals and objectives. Collaborates with sales teams to develop customer production print strategy. Responsible for pre sales account opportunity assessment, professional services and software solution expansion. Demonstrates the customer

Collaborate with Konica Minolta Business Divisions /Organizations in driving the sales of professional services offerings for all local, regional major, enterprise and global accounts. Provide subject matter expertise to the professional services practice, helping to deploy the strategy as it relates to professional services, providing pre sales and post sales consulting