Love Your Mondays again! Strategic Customer Support Technician The Strategic Customer Support Technician will perform customer trouble isolation and repair, document issues and incidents across the voice, video, and IP network. This position recognizes, acknowledges, fixes, documents, and clears customer trouble tickets. The Strategic Customer Support Technician provides

Love Your Mondays again! Advance Technical Support Technician As an Advance Technical Support (ATS) Technician , you will facilitate the prompt detection, resolution, escalation and reporting of service impacting events and incidents. Our ATS team facilitates and maintains relationships with our off net providers, Carriers, and internal teams for the purposes of owning cu

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Accurate and safe construction of Metronet's network to our standards is vital to our success. Metronet's OSP Field Supervisor is on the frontline. They are the boots on the ground for Metronet. The OSP Field Supervisor ensures construction is built safely and to the required standards and specifications. One of Metronet's values is delighting the community in which we wo

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Lead the execution of strategies and tactics to improve and secure commercial customer growth in privately owned multi dwelling properties/communities Build and maintain a targeted sales approach by conducting in depth research and analysis of territories. Partner to identify and market to Bulk MDU's that are currently served by competitors Work with developers and builde

Love Your Mondays again! Care Account Executive As a Care Account Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the face and voice of Metronet for our residential customers and potential residential customer

Accurate and safe construction of Metronet's network to our standards is vital to our success. Metronet's OSP Field Supervisor is on the frontline. They are the boots on the ground for Metronet. The OSP Field Supervisor ensures construction is built safely and to the required standards and specifications. One of Metronet's values is delighting the community in which we wo

Reporting to the Florida VP & General Manager, the Construction Manager is the leader of their assigned project(s). The Construction Manager has the ultimate responsibility for the project budget, meeting project timelines, customer expectations, managing the project team, and interfacing with the customer. What you will be doing Review and fully understand the contracts

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d