include Be the expert on our end customer experience, from onboarding to support, engagement and advocacy. Contribute to the vision for our Self service platforms based on an understanding of business, user needs, and our platform architecture. Act as a product manager manager of our end customer experience develop, maintain, communicate and evolve our customer experience

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man

We are looking for a candidate with experience in managing support staff including; customer service, pre recovery processing and escalated account scenarios. Candidates need to be well rounded, flexible and driven. The Supervisor I position will be responsible for assisted tasks for their Manager and daily tracking of all case workers in the MVTrac Recovery division. A s

Works with the customer to understand comprehensive business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Conducting BPR, System Provisioning, UI Customization, Training MSI Premier One CAD and Mobile, and Go Live Support. Works directly with client to mana

include but are not limited to Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results Develop solutions to difficult technical problems encountered as part of system ma

This position is open for DoD SkillBridge candidates only. Note The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network accounting for i

Note This is a remote position with travel (25 50%) to support projects. The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network account

Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we'll follow up with an exploratory conversation. The Presales Solutions Architect will be responsible, but n

Include Presenting and demonstrating the value of Ava's software defined security platform to partner principals and business leaders Effectively disseminate product knowledge by providing thorough training to sales teams, manufacturing representatives, channel partners, and end users. Articulate the technology and demonstrate differentiated value propositions to both busi

Reporting to Avigilon's Regional Sales Director, the Channel Account Manager Video Security & Access Control acts as a primary contact for all video solutions selling initiatives with Avigilon Channel Partners in the assigned territory, proactively manages their relationships and deploys sales actions and strategies in order to grow business and meet territory revenue goa

Night Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utili

Swing Shift Wed Sat, 12 00 pm 10 30 pm (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizing the pro

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and