1. Housekeeping Services Supervise as well as carry out the cleaning and sanitation activities of the Guthrie Theater. Set and maintain a high cleanliness/sanitation standard of excellence. Create and complete work priorities, daily work lists, and routines for housekeeping staff which may include the following Window and glass cleaning Cleaning restrooms (including toile

1. Customer Service Provide exceptional customer service to Guthrie staff. Take every possible step to ensure a positive experience for all. Act with integrity and adaptability when problem solving to develop the best solution at the highest industry standard. Foster a work environment incorporating the Guthrie values of Artistic Excellence; Community; Diversity, Equity,

1. Marketing Strategy and Sales Contribute to the growth of ticketing via subscription acquisition and retention. In coordination with the Director of Marketing and Communications develop subscription marketing plans and activities. Generate new subscription sales by directly calling or emailing identified prospects. Coordinate with the Digital Marketing Manager to implem

1. Marketing Support Conduct grassroots marketing research in support of the Guthrie's sales strategies and goals. Maintain contact lists utilized for grassroots marketing and promotional ticket offers. Identify distribution sites for marketing materials and coordinate delivery/drop off plans. Support the Marketing Associate in managing the Guthrie's marketing collateral

1. Customer Service Provide exceptional customer service to all patrons during their time in the Kitchak Lounge. Present a polite and professional demeanor when interacting with patrons and coworkers. Learn and share information with patrons about Guthrie shows, programs, and other offerings. Follow Guthrie policies and emergency procedures, directing patrons in the event

1. Housekeeping Services Carry out the cleaning and sanitation activities of the Guthrie Theater. Maintain a high cleanliness/sanitation standard of excellence. Complete work priorities, daily work lists, and routines which may include the following Window and glass cleaning Cleaning restrooms (including toilets and urinals) Vacuuming and sweeping Scrubbing and mopping fl

1. Building Maintenance Maintain the Guthrie property to ensure the building is functioning properly. Maintain boilers, chillers, cooling towers and all other equipment related to HVAC throughout the building. Assist the Building Engineer Manager with managing space temperatures. Respond to internal climate control requests. Maintain HVAC units including filter, and belt

1. Operations Management Provide day to day oversight and management of ticketing systems, processes, and resources as well as customer service operations, with regular reporting to the department director. Collaborate with department director on ticketed event set up and administration. Work collaboratively with the Marketing Department in proofing electronic and print m

1. Operations Support Oversee the theater houses prior to, during and following performances. Lead pre shift meetings with staff, volunteers, and colleagues from other departments regarding pertinent details for a performance or event. Ensure that all ushering staff and volunteers are assigned to necessary positions. Collaborate with House Management, Box Office Superviso