POSITION OVERVIEW

The Annual Fund Coordinator will work with the Institutional Advancement Team to develop and manage an annual giving plan that meets budgeted goals and supports annual fund growth. Specifically, the Annual Fund Coordinator will be responsible for the direct mail, phone, and social media activities soliciting alumni, friends, and employees. This position highlights opportunities to craft compelling messaging while collaborating with team members to execute projects. The Annual Fund Coordinator will interact directly with donors, alumni, and friends of Dunwoody College. This position reports to the Director of Development and Alumni Relations.

POSITION RESPONSIBILITIES/FUNCTIONS

Annual Fund

• Work with Dunwoody's Leadership, faculty, volunteers, and staff to develop solicitation strategy and content.

• Create strategic summaries to facilitate project management and collaboration that define goals, audience criteria, content, timeline and budget detail for each mail/email/phone campaign.

• Manage appeal reporting to monitor progress toward annual fund goals, including an annual assessment of direct response fundraising efforts.

• Manage relationships with mail, phone and related vendors.

• Work with the Institutional Advancement Team to identify ways to integrate fundraising strategies with alumni and student relations.

• Work with Marketing Department to update annual fund web pages and forms and assist with social media strategy

• Assist in building a culture of philanthropy that attracts large/national, regional, and local donors.

• Enhance and manage donor messaging on receipts and acknowledgements.

• Communicate with donors by phone, mail, or email to complete thank you and discovery calls.

Donor and Prospect Portfolio Management

• Manage a portfolio of 10-20 constituents at any one time and be responsible to identify, rate, cultivate, solicit and steward donors to the campaign and Dunwoody Fund.

Additional Advancement Duties

• Attend and assist with Institutional Advancement Events.

• Cross-train to serve as back up for Advancement Operations processes as needed.

• Commit to ongoing professional development.

• Perform other duties as assigned.

• Support projects, events, and processes at all levels in response to the needs of the IA team, especially as it relates to annual giving.

Essential Job Functions:

• Ability to work 40 hours per week.

• Excellent computer skills including proficiency in Microsoft Office: Outlook, Word, Excel, and PowerPoint.

• Ability to learn new computer programs and database management systems and demonstrate proficiency given adequate training.

• Ability to analyze and interpret data.

• Ability to think critically and strategically to develop new strategies and goals.

• Ability to talk on the phone.

• Excellent written and verbal communication skills including ability to communicate effectively with students, faculty, staff, donors, and/or other external constituents.

• Ability to communicate difficult messages in a professional manner.

• Ability to work effectively under pressure and to meet frequently occurring deadlines.

• Must be goal and team oriented to build positive working relationships, and conduct business with attention to ethical considerations, and/or school/accreditation guidelines.

• Ability to maintain confidentiality as required by FERPA regulations.

• Ability to work with and communicate effectively with people from all backgrounds and at all levels.

• Ability to organize projects within deadlines and budgets.

• Must have strong organizational skills, understanding of database structure, and consistently display the highest levels of integrity.

• Ability to work a flexible schedule including select evenings and weekends to meet college business needs.

• Must be professional in all aspects of the position including appearance, demeanor, and attitude.

• Ability to write reports and business correspondence.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, and/or schedule form.

• Ability to calculate figures and amounts that speak to productivity and effective decision-making. Ability to read and interpret charts, graphs and other visually-presented data. Ability to work within stated budget requirements; be fiscally responsible.

• To perform the job successfully, must have adequate knowledge of and willingness to use specialized software such Raiser's Edge, Crescendo, Microsoft Teams, and/or other databases/electronic aids, in order to be as self-sufficient as possible in day-to-day operations. Use and maintain shared network folders to greatly limit reliance on personally stored items and documents.

CORE COMPETENCIES

• Strategic Skills: Has the functional and technical knowledge and skills to do the job at a high level. Makes good decisions. Provides sound advice and solutions. Provides honest and in-depth analysis on problems and issues.

• Operating Skills: Makes timely decisions. Accepts responsibility for tasks and meets objectives and measures. Documents process, progress, and results. Is committed to continuous improvement. Works toward the most efficient and effective work processes.

• Courage: Has difficult conversations as necessary. Approaches interpersonal issues or situations quickly and directly.

• Energy and Drive: Is action oriented and full of energy for challenging tasks/issues. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results.

• Organizational Positioning Skills: Can maneuver through complex situations effectively. Is sensitive to how people and organizations function.

• Personal/Interpersonal Skills: Builds constructive and effective relationships. Is dedicated to meeting the expectations and requirements of internal and external stakeholders. Adheres to Dunwoody's core values. Is widely trusted - Keeps confidences and admits mistakes. Practices attentive and active listening. Is personally committed to and actively works to continuously improve.

• Demonstrated success in annual fund fundraising with knowledge of print, electronic and phone solicitation.

• Leadership ability, especially the ability to plan, coordinate, and evaluate activities required to achieve the Institutional Advancement goals.

• Project management experience, especially the ability to plan, coordinate, communicate, and evaluate activities required to achieve Institutional Advancement goals.

• Able to balance competing priorities, complex situations, and tight deadlines in a changing environment

• Excellent demonstrated written and oral communication skills (writing samples required upon request) that support fundraising principles and collaboration.

• Proficiency with customer relationship management (CRM) software; Raiser's Edge or RE NXT a plus.

• Knowledge of mass communication principles, media, and marketing techniques preferred.

• Knowledge of higher education and appreciation of the culture of technical higher education a plus.