Business Analyst Supervisor/Assistant Registrar

Compensation: $60,000-$75,000 (depends on qualifications)

Please note, we are not offering H-1B or Green Card sponsorship for this position.

The University of Minnesota is committed to fostering local talent through employment opportunities. After initial onboarding is complete, this position utilizes a hybrid work modality, including three in-office days per week.


Position Overview
At the University of Minnesota Duluth, Office of the Registrar, our mission is to make a positive difference in the lives of the University community. Apply today to join our team as a Business Analyst in support of student information systems and data analysis relating to our curriculum and academic credit system. This position involves testing solutions, describing defects to system functionality, monitoring and troubleshooting processes, building relationships with stakeholders across campus, clarifying business needs, and helping identify solutions to meet those needs. The position also coaches, develops, and leads a team of three direct reports who operate within these systems to process the transfer of credits from other academic institutions. A successful candidate will offer prior experience with business analysis, including student information systems, and enthusiasm for the role of a people leader.

Job Responsibilities
(55%) Business Analysis

• Utilize university systems to analyze, functionally encode, test, and troubleshoot the transformation of university curriculum and academic decisions.
• Collaborate with developers within the Office of Information Technology to resolve system issues.
• Understand the relationships of student records related systems, including
• Oracle/Campus Solutions, curricular systems (Coursedog), transfer and degree audit systems (UAchieve/APAS), etc.
• Support Office of the Registrar business process operations, operational calendar maintenance, and scheduling and troubleshooting batch jobs including error report reconciliation.
• Utilize established data analytics to support daily operations, departmental business processes, and student information system(s).
• Understand and use best practices and industry standards in the areas of curriculum, student records, transfer credit, and degree audit systems.
• Perform on-going analysis and evaluation of system/process performance, establish performance benchmarks and enhance business processes and requirements in line with departmental goals.
• Conduct needs assessments with stakeholders pertaining to academic policy, business practices and student information systems.
• Develop reports, flow charts, diagrams, and other supporting materials to illustrate Processes and deliver/support ongoing training.
  

(35%) Supervision & Leadership

• Manage a team of three reports who support credit transfers and encoding. Lead various personnel actions including hiring, performance evaluations, professional development, and salary recommendations.
• In partnership with other unit leaders, establish departmental objectives and policies in line with the campus and University mission.
• Use qualitative and quantitative data to support data driven decisions and ensure achievement of strategic enrollment management goals.
• Maintain knowledge of federal, state, and local regulations and professional standards.
• Collaborate with other leaders in the Office of the Registrar to manage operations, improve business processes, solve problems, enforce policy and communicate effectively.
  

(5%) Special Projects

• Administer projects that require the ability to manage scope, timeline and resources to meet deliverables that are both technical and operational in relation to our robust and complex student information systems.
• Provide resolution to system integration problems and implement best practice options for system efficiency.
• Provide analysis, development, testing, documentation, and post-go live support for the implementation of projects.
• Support the departmental involvement in system evolution, minor and major upgrades and the investigation and adoption of new services including support of knowledge transfer.
  

(5%) Perform other duties as assigned.

Required Qualifications

• BA/BS degree and at least two years of relevant experience or a master's degree
• Experience in the areas of business analysis
• Experience assisting with analyzing and building programming logic and data queries, and delivering user-friendly reports using standard query tools (such as SQR, SQL, etc.)

Preferred Qualifications

• Experience with or an interest to develop people leadership (e.g. as coach, mentor, lead, supervisor, etc.)
• Encoding/programming experience with transfer credit and degree requirements in College Source's TES, DARwin/uAchieve and Oracle/Campus Solutions and data analytics
• Experience utilizing student information systems as a functional user or analyst
• Experience with data analysis

The primary purpose of the Office of the Registrar (OTR) is to support the University's values, mission and objectives by serving as the office of academic records and compliance for students, faculty, staff, alumni, and the public. The UMD Office of the Registrar's mission is to make a positive difference in the lives of the UMD community. Major objectives include establishing and managing accurate and reliable academic records; providing efficient, knowledgeable and respectful delivery of services; developing solutions to academic challenges, and enforcing UMD's academic records compliance obligations. The Office of the Registrar is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. Fairness, honesty, accuracy, timeliness, and consistency are OTR team values that help support a high quality, comprehensive, and diverse educational environment for all people.

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

University of Minnesota, Duluth (UMD)

The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue.

Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many research institutes and labs.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).