Customer Service Representative

Let’s talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.

Let’s talk about Opportunity!
As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you’ll fit right in!

Let’s talk about Perks!
At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry – North Loop location - 1 block from light rail transit - Free Parking - Dress for your Day – Canteen Avenue C (market) & Foodsby food delivery – Sporting event tickets frequently raffled off – Paid time off to volunteer for corporate sponsored events – Wellness programs … you get the idea!

great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

A fresh approach to great results

Are you computer savvy and enjoy solving problems and talking to customers? This is not a “call center” and we don’t sell widgets … we focus on quality customer service in a complex environment. We are the direct channel between the Client and the Vendor. This entails intensive phone and computer work dealing with vending locations and vendors, and maintaining accurate computer records/inventory.

Requirements

Problem-solving and conflict resolution skills
Candidate must possess strong computer skills, including Microsoft Word and Excel
Excellent interpersonal communications skills
Strong customer service orientation
Positive internal and external work relationships
Professional composure in high-pressure, time-sensitive environment
Work independently

Preferences

JD Edwards (ERP system) experience a plus (or other ERP system, i.e. SAP, Oracle, PeopleSoft)

Education & Experience

High school degree required
A minimum of one year business experience in a customer service office environment, or a business setting requiring heavy customer service, computer and phone work is preferred.

If you find our company intriguing and the position sounds like a great fit … what are you waiting for? Click Apply Now!

Achieving Leadership

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Keyword Search: CSR, Customer Service Representative

Job Summary

Company

Canteen One

Employment Term and Type

Regular, Full Time

Hours per Week

Work Hours (i.e. shift)

M-F 8:00am-5:00pm

Salary and Benefits

Starting at $20.00/hr

Amenities: Medical, dental, vision, supplemental insurance, PTO, holidays, matching 401(k); Free Parking; Dress for your Day all week; State of the art lunch room with complimentary snacks, fruit, and coffee/tea/hot cocoa; Event tickets raffled off frequently; Paid time off to volunteer for corporate sponsored events, etc.

Required Education

High School or Equivalent

Required Experience

1+ years