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Receptionist/Customer Service Representative
St. Cloud, MN
Job Description
Mechanical Energy Systems (MES) is GROWING! We are looking for a Receptionist /Customer Service Representative to join our team. We specialize in a variety of residential and light commercial services in heating, cooling, plumbing & electrical fields.
ADDITIONAL FUNCTIONS:
“All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.”
- Answer the phone quickly and in a professional manner
- Be the first point of contact when customers call in
- Provide fast, friendly, and fun customer service to both internal and external customers
- Scheduling of service technicians and sales staff
- Work closely with service dispatch to coordinate scheduling
- Backup for dispatching technicians
- Maintain customer database with current information
- Maintain office services by organizing office operations and procedures
- Be familiar with our company, products and services so many questions can be answered without consulting others
- Prepare service invoices, reports, and timecards for processing
- Process warranty parts
- Prepare job folders
ADDITIONAL FUNCTIONS:
- Performs other allied duties as assigned by supervisor.
- One year's office experience preferred. Willing to train
- Motivated, Efficient, Organized.
- Pleasant telephone manner.
- Ability to operate simple office equipment sufficiently to perform the job.
- Health Insurance with company match HSA
- Company paid Dental Insurance
- Company paid Life Insurance
- Company paid Short-Term Disability Insurance
- 401k/Profit Sharing
- Vacation & Holiday Pay
“All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.”
Job Summary
Company
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
7:30A-5P M-TH 7:30A-4:30P F
Salary and Benefits
$17-$19
Required Education
Open
Required Experience
1+ years
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