SunStream is Searching for an Atlassian & M365 Administrator

Atlassian and Microsoft 365 Administrator Role

SunStream Business Services is seeking a dynamic and experienced individual to join our team as an Atlassian and Microsoft 365 Administrator, to efficiently manage and enhance our suite of collaboration and productivity tools. The ideal candidate will demonstrate proficiency in Atlassian products, focusing on Jira Service Management and Confluence, and possess additional skills in Microsoft 365 and Azure administration. This role is structured with a 75% focus on Atlassian responsibilities and a 25% dedication to supporting Microsoft-related tasks. The immediate focus of this position will be entirely Atlassian however as our initial implementation winds down we will want this role to assist other administrators with ongoing M365 support.

Our Vision: A Culture Built on Trust

At SunStream, we have a clear vision of a culture built on trust, and we are looking for an individual who can help us bring this vision to life. Our culture is centered around (in)Trust, and we believe that trust is the solution we provide as an employer. We are committed to working (in)Trust with our employees every step of the way, offering purposeful work, financial well-being, and an excellent culture.

Responsibilities

Atlassian-Specific

• Administer, configure, and optimize the Atlassian product suite, emphasizing Jira Service Management and Confluence.
• Customize Jira workflows, project configurations, and Confluence spaces to meet the unique needs of various teams.
• Develop comprehensive documentation and user guides for Atlassian tools, facilitating easier adoption and usage.
• Provide targeted training and support for end-users on Atlassian products, ensuring efficient utilization across the organization.
• Troubleshoot and resolve issues within Atlassian applications, maintaining system integrity and user satisfaction.

Microsoft-Specific

• Support the administration of Microsoft 365 and Azure, focusing on user account management, security configurations, and compliance settings.
• Assist in the integration of Microsoft 365 services with other enterprise tools, enhancing cross-functional collaboration and productivity.
• Contribute to the management of SharePoint online sites and Teams environments, ensuring they align with organizational standards and user needs.
• Participate in the monitoring and troubleshooting of Microsoft 365 and Azure environments, aiding in swift resolution of any service disruptions.
• Stay updated with the latest Microsoft 365 and Azure updates and features, recommending, and implementing improvements to current systems.

Requirements

• Demonstrated expertise in administering Atlassian tools, particularly Jira Service Management and Confluence.
• Experience in supporting Microsoft 365 and Azure environments, with a solid understanding of their service offerings and management interfaces.
• Strong analytical and problem-solving abilities, capable of managing complex issues in both Atlassian and Microsoft platforms.
• Effective communication and training skills, with the ability to assist and guide users in maximizing their use of technological tools.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

Applicants requiring a reasonable accommodation for any part of the application process may contact us through the following methods: Phone: 651-282-8572 or Mail: SunStream, Attn: Talent Recruiting, 30 E 7th Street, Suite 700, St. Paul, MN 55101.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. SunStream will not sponsor a work visa to fill this position.

SunStream Business Services is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

• 30 E 7th St, St Paul, MN 55101, USA