This position will be 100% onsite. The purpose of this position is to receive and independently evaluate all sample submissions that come into the Veterinary Diagnostic Lab (VDL) to interpret and assign an inclusive list of diagnostic tests and procedures to be performed on the samples. Based on these interpretations, the incumbent will coordinate an appropriate course of sample distribution to the appropriate labs within the VDL to meet the list of testing requirements, as established by this position. This position will also be helping work at the front desk to receive
specimens for diagnostics testing which includes working with mourning clients. These duties are performed under the general supervision of the laboratory section manager.

Responsibilities:
Diagnostic Sample Handling (70%)
Diagnostic Sample Intake Safely and reliably drive company leased vehicle to UPS distribution center to pick up/load packages and return them to the VDL for delivery, involving independently lifting packages less than 25 lbs and lifting packages over 25 lbs with assistance.
Facilitate the daily receipt of a high volume of diagnostic samples, while adhering to strict time constraints and deadlines
Perform accurate handling, sorting and labeling of diagnostic samples based on submission analysis.
Independently interpret submission forms, documents, data, and client history to determine an appropriate, case-specific course of action for the submission.
Independently inspect and evaluate incoming diagnostic samples to determine their viability, quality, and appropriateness for further diagnostic work-up.
Based on these evaluations, assign a priority level status to the case and initiate status level communications to downstream personnel.
Demonstrate solid problem solving skills when handling submissions that arrive with incomplete or limited information.
Initiate advanced investigations on inadequate submissions by utilizing a working knowledge of client history, diagnostic trends, and testing expectations.
Create a unique case number for each diagnostic submission based on the findings of the submission interpretations listed above and the testing requirements as assigned.
Successfully navigate and utilize LIMS (Laboratory Information Systems) to create case numbers, track diagnostic samples, enter and edit client information and sample data, and extract test results and reports.
Diagnostic Sample Routing
Organize diagnostic submissions into groups based on their specific test requests and priority level status.
Coordinate the distribution of diagnostic samples to downstream labs in a predetermined order based on the testing requirements and priority levels assigned to each case.
Compile the corresponding documents and test requests for each group and distribute appropriately.
Demonstrate excellent time management skills by adhering to strict time constraints, to comply with the testing schedules of downstream sections, and prioritize sample distribution accordingly.
Inform downstream sections of incoming submissions of high priority, off-schedule testing requests, or changes to in-progress testing.

Client Coordinator /Administration Duties (30%)
Perform light reception duties as needed including specimen reception by walk-in clients
Communicate with clients in a professional manner via phone, e-mail or in person to get clarification on submission discrepancies, collect payment for submissions, coordinate package/sample reception, etc.
Scan documents into document management software
Troubleshoot issues with case accessioning, sample tracking, etc.
Perform laboratory maintenance duties as assigned by section manager
Fulfill/ship out supply orders from VDL clients

All required qualifications must be documented on application materials

Required qualifications:
Bachelor's degree in biology or a related field of science, or a combination of education and related scientific experience to total 4 years.

Physical requirements:
The employee must be able to be on their feet the majority of the working day and lift and/or move up to 25 pounds without assistance, occasionally lift and/or move over 25 pounds with assistance.

Preferred Qualifications:
Previous experience in veterinary medicine and/or a laboratory setting is a plus!

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• with free or reduced rates in the Twin Cities metro area

Please visit the for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).