Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• No Weekends
• Benefit Eligible
• M-F 7a-330p (with some flexibility)
• Occasionally 3p-1130p (only during training for new-hires)

Job Description:

Principle Responsibilities

• Greets and welcomes patient in person.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • Uses resources, tools and procedure to complete registration for complex accounts.
• Verifies eligible and benefits information for payers and interprets results focusing on complex billing situations.
  • Obtains cost information and explains information to patient as necessary.
  • Collect co-pay or deductibles.
  • Assists and counsels patient with application process for available financial assistance programs.
• Uses resources tools and procedures to complete accounts in assigned work queues.
• Collaborates with leader to ensure the team operations are staffed and working effectively.
  • Coordinates the workflow among the employees within the work area and informs management regarding the operational needs of the department.
  • Directs and checks the work of others.
  • Participates in the orientation and training of employees and provides feedback to leadership.
  • Provides technical and functional guidance to employees.
  • May act as a back-up for all positions.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• 2 to 5 years of revenue cycle or healthcare experience required and
• 2 to 5 years of customer service experience required and
• 0 to 2 years of experience using computers including an electronic medical record, Microsoft Word, Excel and Outlook required and
• 0 to 2 years of general office experience. required and
• 0 to 2 years of leadership experience required
• Certified Application Counselor State of Minnesota - MN Licensure upon hire preferred

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently