Lutheran Social Service MN is a dynamic social service organization serving children, youth and families, people with disabilities, older adults and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize and rewards employees. Consider joining us!

As the Director for Personal Support Services, you will participate as a member of the team; fostering an environment which supports individuals in pursuit of their hopes, dreams and personal outcomes. This position will oversee the operations of multiple services and ensure quality services are delivered to the individuals we support; be available to support and maintain a safe and secure environment, 24/7 365 days. This position will perform all duties assigned to the Designated Coordinator per 245D requirements and will have responsibilities in service operations, personnel management, financial management, interface with central service to ensure organizational priorities are achieved, and other duties as assigned.

Some examples of responsibilities include:

• Remain updated on relevant laws and regulations and requirements and ensure implementation.
• Meet with regulatory personnel and assist in responding to plans of correction.
• Ensure implementation of the Coordinated Service and Supports Plan and Addendum.
• Actively participate in leadership meetings.
• Coordinate admissions and discharges.
• Observe, listen and respond to individuals we support and staff with dignity and respect.
• Facilitate community involvement.
• Follow organization and line of service policy and procedures.
• Review/prepare all Coordinated Service and Support Plans and required data for the line of service.
• Serve as primary contact for all stakeholders.
• Interview, hire, supervise and terminate employees.
• Mentor, coach and develop staff, including onboarding.
• Conduct performance reviews.
• Ensure employees meet the required training hours and topics, including maintaining the integrity of the College of Direct Support training records.
• Accountable for accurate services reimbursement (services agreements, rate changes, Group Residential Housing (GRH), spend downs) and work cooperatively with billing department.
• Oversee, maintain and track accounts payable, monitoring for accuracy.

• A bachelor's degree in a field related to human services, and a minimum of one-year full-time work experience providing direct care services to persons with disabilities or persons age 65 and older,

OR

• An associate degree in a field related to human services, and a minimum of two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older,

OR

• A diploma in a field related to human services from an accredited postsecondary institution and a minimum of three years of full-time work experience providing direct care services to persons with disabilities and/or persons age 65 and older,

OR

• A minimum of 50 hours of education and training related to human services and disabilities and four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified in above clauses.
• 2 - 3 years of supervisory experience plus team building and leadership.
• When managing an ICF/MR program, a bachelor's degree (with QDDP designation) is required.
• Driver's license is required.
• CPR certificate (when required), First Aid and Medication Administration training is also required but can be obtained after hire.
• Bureau of Criminal Affairs (BCA) clearance is required.
• Motor Vehicle Check (MVR) with a satisfactory driving record required.

Lutheran Social Service of MN is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety and respect.