Number of Job Openings Available 1 Date Posted April 16, 2024 Department 16008774 Customer Experience Center HOS Shift Day/Evening (United States of America) Shift Length 8 hour shift Hours Per Week 40 Union Contract Non Union Weekend Rotation Occasional Job Summary Performs coordinated complex scheduling support with an emphasis on customer service to enhance the custome

Number of Job Openings Available 1 Date Posted April 16, 2024 Department 16008774 Customer Experience Center HOS Shift Day/Evening (United States of America) Shift Length 8 hour shift Hours Per Week 40 Union Contract Non Union Weekend Rotation Occasional Job Summary Performs coordinated complex scheduling support with an emphasis on customer service to enhance the custome

35% Provide exceptional customer service. Serve as the first point of contact for customers. Provide in person, phone, and email support. Initiate and respond to inquiries on a variety of parking and transit products, services, and programs. Explain PTS related policies and procedures. Respond to and/or triage inquiries about equipment, large scale events, construction, c

30% Daily Operations Assist with day to day retail operations within customer service, general merchandise, graduation, course material, and ecommerce departments. Assist with store promotions and off site events Assist with balancing, cash room duties, open/closing duties. Work at Twin Cities System Stores and special events as needed 25% Customer Service Serve as a back

Conducts in bound and out bound calls for program requirements including, but not limited to medication adherence member outreach calls, reminder calls, prescription refill calls and provider follow up calls in a call center environment Completes calls/assignments and ensures census management, productivity weekly and monthly standards are met Exhibits excellent phone and