Preferred Qualifications - Onboarding automations
Primary Technical Point Person for Automation Projects
On-board Automation Projects BL and Developers Bot Creator/ Runner Setup
Control Room Setup
Bot Runner and Emer ID Requests
Credential Manager Setup
Application ID - *If applicable
Setup NAS Shares - *If applicable
Setup SQL DB - *If applicable
Setup Entitlements - *If applicable
Assist the development team during initial Automation testing & verifications with Project Groups.
Assist the development team during production Implementation.
Creation/Maintaining project related documentation (Production Support KB document etc.).
Project handoff/training meeting to Support.
Project Support Level 2 Support and Vendor interaction
This member will participate as part of the regular Infrastructure Support On-Call rotation
Assistance to any member of the AEC Platform Administration during periods of vacation or emergency situations
Roles and Responsibilities - Platform Admin Activities
Consultant on projects during the feasibility phase for Technical questions and recommendations
Project software installation, configuration and support
Level 3 escalation support for automation projects and vendor interaction
This person should be able to navigate and understand the Windows Server Operating System environment, this to: Assist during Automation troubleshooting
View, understand and extract system logs.
Assist development team during project design.
Understand and detect any system or access related issues. Active Directory
Ensure platform uptime and assist to provide and maintain a highly resilient infrastructure and Automation.
Create and maintain any necessary monitoring and alert system.
This member will participate as part of the regular server patching rotation.