Job: Human Resources Business Partner

Reports to: HR Director

Summary:

This position will provide Human Resources support for the SuperAmerica Retail group working with the stores' leadership team and functional department leaders. This includes strategically generating insights, identifying needs, working with HR leaders to develop solutions and delivering the solutions. Areas may include talent management, employee relations, and human resources information systems. The HR Business Partner will support the needs of their employee population to ensure consistent application of all HR policies, processes and systems.

Responsibilities:

Building Talent Capability

Leads the process of building talent capability with emphasis on recruitment, performance management as well as career development, and diversity. Assists with new employee onboarding and conducts exit interviews as needed.

Leads Senior Recruiter in maintaining adequate staffing levels and partnering with select colleges, job fair organizations, affinity groups and online recruiting resources. Actively recruits, interviews, and participates in the selection of applicants, including but not limited to Co-Manager Trainees and District Manager Trainees.

Guides and coaches field management in recruitment, hiring, onboarding and retaining employees.

Employee Relations & Engagement

Partners with Region and District Managers to lead and develop strategies to improve employee engagement, retention and morale. Develops, implements and maintains an effective communication strategy to field employees on all relevant HR related topics. Develops strategies to investigate and resolve employee relations and performance concerns. Analyzes evidence and applies relevant laws, policies and precedents to ensure appropriate handling of employee performance and behavior. Delivers appropriate recommendations and resolution while maintaining confidentiality and sensitivity to issues. Provides counsel and guidance to employees and management on company policies and procedures. Understands laws and regulations as applicable to company human resources issues.

Ensures consistency in applying those practices as circumstances warrant. Communicates and supports employee relations training programs and policies (i.e. Anti-Discriminatory Harassment). Conducts exit interviews of voluntary terminations, analyzes employment trends and recommends solutions. Tracks and coordinates the tracking of discipline and performance improvement plans.

Maintains broad HR Generalist knowledge and keeps current on Worker's and Unemployment Compensation laws in the states in which the company operates. Analyzes, coordinates and participates in hearings as needed; ensures company compliance with current laws and regulations and assists in prompt response to all claims.

Provides direction that engages employees, including establishment of performance expectations, career paths, career development opportunities, and reward and recognition programs.

Fields employee reports, complaints and allegations, including those pertaining to discrimination, harassment, retaliation, misconduct, disability, and wage and hour issues. Researches, conducts and documents investigations. Makes recommendation to decision makers based on facts of investigation. Works with the law department to ensure accuracy and thoroughness of the investigation.

Project Management

Manage projects across function that impact organizational effectiveness. Work with the HR Director and HR Assistant to lead and manage projects for the HR and leadership teams to enhance processes and procedures.

Effectively manages projects by defining a project, developing the overall project plan with clear deliverables and timeline and managing the project team.

Assists HR Director in the administration of employee and labor policies, programs, and plans.

Recommends Company policy changes based on current business practices.

Recommends the implementation of diversity initiatives to keep company up to date with current legal and industry guidelines.

Functional Skill Requirements

HR Business Partner/Internal Consulting Expertise

• Identifies and addresses the critical human resources needs of the overall business.
• Maintains focus on future business opportunities and obstacles.
• Applies an understanding of business strategies and goals to tailor HR products and services to add value.
• Provides appropriate advice and feedback to improve compliance with legal and ethical standards.
• Uses good judgment sharing information and maintaining confidentiality.
• Effectively works in and appropriately adapts to changing and fluid environment.
• Maintains and displays a positive attitude and represents the company culture.
• A detail-oriented, logical, and methodological approach to problem solving. Understands the underlying issues and components of a problem or opportunity and perceives complex cause-and-effect patterns. Identifies patterns and trends from past experiences that relate to a current situation and uses that knowledge to come up with creative solutions and new ideas.
• Possesses superior written and verbal communication skills with ability to effectively address all levels within the organization.
• Uses available technology to improve personal performance and ability to contribute to the business (i.e.) MS Office, ExponentHR, HRSmart, HireRight, etc.
• Demonstrates strong influencing and leadership skills with the ability to challenge decisions and facilitate change.
• Proven ability to establish strong business partnerships with senior managers and operate successfully with the senior management level.
• Possesses excellent listening and conflict resolution skills with sensitivity to others' needs.
• Demonstrates commitment to continuous improvement.

Education Requirements:

• Bachelor's Degree (a concentration in Human Resources preferred) or equivalent experience and education.

Experience Preferred:

• 4 plus years' experience in a variety of both specialist and business partner roles as an HR Generalist with heavy employee relations experience.
• Demonstrated ability to lead change efforts and project management across an assigned client group.
• Demonstrated ability to interact effectively with and influence the decision making of senior management.

Skills Requirements:

• Demonstrated knowledge of Human Resources information systems.
• Targeted Selection recruiting experience.
• Knowledge of federal, state, and local laws and regulations around recruiting, hiring, and employment.
• Demonstrated ability to coach and counsel employees.

SuperAmerica is an Equal Opportunity Employer