The EHR Clinical Informatics Analyst is the lead person for the organization’s clinical information systems and is responsible for the continued support of all systems’ related activities, including training, strategic direction, problem solving, and first-line support of the software. Works closely with the Network Administrator with open communication of issues to ensure problem solving between hardware and/or software issues. The Clinical Informatics Analyst assures that the organization’s clinical technology program is compliant with government regulations. The Clinical Informatics Analyst is an integral member of a talented, professional, and cost-effective information technology work team that efficiently plans, designs, implements, and maintains top-quality clinical information systems and data communications networks that support the organization’s strategic direction and the systems needs of all clinician users. In-depth knowledge of the health care industry and new technologies is mandatory. The Clinical Informatics Analyst must build and maintain the professional confidence of the providers.
The Clinical Informatics Analyst is responsible for the development of the clinical systems which are designed for the reporting of mandated clinical indicators and outcomes. The Clinical Informatics Analyst has to assist with the collection and maintenance of records as required by state, federal guidelines, CMS, Medicaid, Health plans, and other arising concerns.
Graduate of an accredited nursing school with a diploma, associate or bachelor’s degree in professional nursing.
In-depth knowledge of personal computers and Microsoft work efficiency software (MS-Word, MS-Excel, MS-PowerPoint, MS-Project)
General understanding of computers and appreciation for information systems theory and design.
Knowledge of health information management, relational data bases
Familiarity with the health care practice, or other similar health care practices.
Analytical skills to identify problems and offer solutions.
Political and people skills to effectively manage change.
Business acumen and insight into clinical processes.
A current licensure in good standing – State of Minnesota
Minimum 5 years working and related experience with health care technology clinical applications
Excellent interpersonal skills
Excellent conflict management skills
Professional behavior demonstrates a manner in which all of our employees are expected to provide patient care, customer service, and teamwork.
Ability to work independently with the organization’s executive team, clinicians, department supervisors, and staff
Demonstrated problem solver
Ability to work without direct supervision
Excellent oral, written, and presentation communications skills
Logical thinker, excellent listener
The Clinical Informatics Analyst maintains close contact with the providers and department directors, understanding their clinical processes, suggesting cost effective, technically viable computer automation techniques that improve work efficiencies, solving problems, and helping to achieve organizational goals.
Interacts with all clinician personnel by educating them about Information Technology applications, work management, and other problem solution techniques
Gains an accurate understanding of key user clinical processes and related problems and offers ideas for improvement through the use of computer technology
Works with the organization’s providers to gain their confidence, listens to their needs, and advises them how to make their jobs easier by using computer technology applications
The Clinical Informatics Analyst must be a competent Information Technology leader.
Takes control of the organization’s clinical information technology and is accepted and respected by the executive team, providers, outside suppliers, and all employees
Instills confidence in his/her professional skill and ability to provide high-quality support to daily operations of the organization’s technology program
Acts as a liaison with outside suppliers of information technology software in order to secure the best possible service
Is people oriented and understands personal feelings, ambitions, and the need for acceptance and inclusion
Possesses unlimited energy, commitment, and passion for the business of information technology
The Clinical Informatics Analyst must have extraordinary communications skills. He/she is responsible for educating all executive, staff, and clinician personnel about terminology, processes and methodologies that are core to the clinical applications. The Clinical Informatics Analyst must realize education fosters accurate understanding.
Provides mandatory, thorough, and precise communications with providers; realizes many providers will need one-on-one communications meetings in order to accommodate their busy, unpredictable work schedules.
The Clinical Analysis must be a listener and problem solver. He/she must be able to gain understanding of problems through effective interaction and communications with suppliers, clinicians, and other employees.
Documents problem details
Communicates problem specifics to the appropriate individuals inside or outside the organization who may contribute to the solution
Works as a problem-solving team member and facilitator
The Clinical Informatics Analyst provides leadership to information technology activities that support clinical applications. These activities include the development of user documentation and training manuals, works with the compliance committee with security and privacy standards within network administration, timely resolution to problems, checks with the IT department to assure that regular assignment of application back-ups and upgrades are scheduled and performed, and support of interfaces to other core systems.
Leads the delivery of timely, accurate, and high-quality information technology services to all clinical users
Assure security and privacy in order to define, document, and maintain the tightest security standards possible in order to assure compliance with governmental regulations and eliminate unauthorized access The Clinical Informatics Analyst develops and maintains accurate and up-to-date systems documentation including user operations instructions, training manuals, and other internal operational documentation.
Provides user operations instructions in clear, concise, easy-to-read format.
Develops training classes and appropriate materials applicable to all levels of systems users, including physicians
The Clinical Informatics Analyst is responsible for performing a variety of miscellaneous duties that contribute to the effective utilization of all clinical applications.
Communicates when problems or potential problems overlap areas of responsibility of other staff members
Recognizes need for and seeks help from others
Recognizes when others need help and provides it
Accepts additional assignments and participates in special functions as appropriate