Job Responsibilities: | |
• Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.) | |
• Lift heavy boxes, files or paper when needed | |
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude | |
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment | |
• Consistently adhere to business procedure guidelines • Adhere to all safety procedures • Take direction from supervisor or site manager | |
• Maintain all logs and reporting documentation; attention to detail • Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc) | |
• Operating mailing and courier systems• Shipping & Receiving • Handle time-sensitive material like confidential, urgent packages • Perform other tasks as assigned • Provide backfill when needed | |
• Enter information daily into spreadsheets • Identify charges and match them to billing • Sort and deliver mail, small packages | |
Minimum Requirements: | |
• Minimum of 6 months customer service related experience | |
• High school diploma or equivalent (GED) required Qualifications | |
• Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred) | |
• Experience running mail posting equipment a plus • Excellent communication skills both verbal and written | |
• Lifting up to 55 lbs with or without accommodations | |
• Willingness and availability to work additional hours if assigned • Ability to effectively work individually or in a team environment • | |
• Competency in performing multiple functional tasks • Ability to meet employer's attendance policy. |