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Systems Support Manager
| Company: | CHS Inc. Company Profile | Current Opportunities (10) |
| Job Location(s): | Bloomington, Inver Grove Heights, Minneapolis, St. Paul, Woodbury |
| Employment Term: | Regular |
| Employment Type | Full Time |
| Hours per Week: | 40 plus |
| Work Hours (i.e. shift): | days |
| Start Date: | Immediately |
| Starting Salary Range: | Salary, incentive |
| Salary/Benefit Notes: | 401k, Profit Sharing, Pension, medical, dental, hearing, vision, FSA/HSA, tuition reimbursement, LTD/STD, Life Insurance, and adoption assistance |
| Required Education: | Bachelor's Degree |
| Required Experience: | 5 to 10 years |
| Related Categories: | Management and Supervision, IT - Operations and Support, Accounting - Management |
Position Description
CHS Inc. is a diversified Fortune 200 company providing essential grain, food and energy resources to businesses and consumers. CHS is a cooperative system owned by farmers, ranchers and their local cooperatives from the Great Lakes to the Pacific Northwest and from the Canadian border to Texas.
Position Overview: CHS has an exciting opportunity in our Country Operations business unit. We are looking for an Systems Support Manager to manage a team of analysts who provide problem solving support to users of the Agris software system utilized at all Agri Operations locations (approx 350 locations) within the Country Operations division. The incumbent must have excellent communication skills, both verbal and written.
Responsibilities:
• Manage the daily operations of the entire Agris support staff, both in IGH and remotely.
o Agris software applications include V9 commodity, inventory, invoicing, A/R, A/P, banks, oneWeigh, bulkWeigh, AgroGuide, Maps, FuelConnect, Energy Force and Active Report Writer. Also the Agris V9 interface to JDEdwards general ledger and proClarity report writer for use in reporting from the Country Operations data warehouse.
• Identify, coordinate, perform software training at new and existing locations
• Present software issues to software provider and assist in problem resolution.
o Work with JDAS (Agris) software management personnel in identifying, explaining and resolving software malfunctions experienced by CHS users.
• Work with Corporate IT in discussing CO user support and determine issues that may involve IT for resolution.
o Coordinate user issues so location personnel have a clear understanding of which of their issues are handled by the Agris team vs. CHS Corporate IT.
• Develop processes for consolidated reporting for Country Ops through the use of the data warehouse and ProClarity report writer. Develop ad-hoc ProClarity reports.
• Present systems issues at Country Ops Controller mtgs.
• Coordinate monthly Agris V9 to JDE interface. Work with location personnel in answering balancing/ reconciliation issues in preparing the Agris Interface File and work with the Support Staff and Accounting Staff in reconciling the interface files when entered into the JDE general ledger
• Maintain V9 to JDE G/L interface. Work with CHS IT in the maintenance and enhancement of the Agris System interface.
Basic Qualifications: (required)
• 4 yr. degree in AgBusiness, Business, Accounting, or other related degree program
• 7-10 years work experience, including hands-on knowledge of both operational accounting and business infrastructure.
• 5 years technical experience, requiring a thorough understanding of how databases work, and how to apply that knowledge in a broad business perspective.
• 3-5 years of Agris experience
• 3-5 years supervisory experience
Competencies:
• Communications skills both written and verbal
• Relationship building skills – ability to approach others in a tactful and respectful manner
• Organizational skills – ability to prioritize
• Problem solving skills – ability to make decisions and support with good judgment
• Dependability – highly developed work ethic, available, and keeps commitments
To apply send resume in Word format to recruiting@chsinc.com
CHS Inc. is an EEO employer.
Position Overview: CHS has an exciting opportunity in our Country Operations business unit. We are looking for an Systems Support Manager to manage a team of analysts who provide problem solving support to users of the Agris software system utilized at all Agri Operations locations (approx 350 locations) within the Country Operations division. The incumbent must have excellent communication skills, both verbal and written.
Responsibilities:
• Manage the daily operations of the entire Agris support staff, both in IGH and remotely.
o Agris software applications include V9 commodity, inventory, invoicing, A/R, A/P, banks, oneWeigh, bulkWeigh, AgroGuide, Maps, FuelConnect, Energy Force and Active Report Writer. Also the Agris V9 interface to JDEdwards general ledger and proClarity report writer for use in reporting from the Country Operations data warehouse.
• Identify, coordinate, perform software training at new and existing locations
• Present software issues to software provider and assist in problem resolution.
o Work with JDAS (Agris) software management personnel in identifying, explaining and resolving software malfunctions experienced by CHS users.
• Work with Corporate IT in discussing CO user support and determine issues that may involve IT for resolution.
o Coordinate user issues so location personnel have a clear understanding of which of their issues are handled by the Agris team vs. CHS Corporate IT.
• Develop processes for consolidated reporting for Country Ops through the use of the data warehouse and ProClarity report writer. Develop ad-hoc ProClarity reports.
• Present systems issues at Country Ops Controller mtgs.
• Coordinate monthly Agris V9 to JDE interface. Work with location personnel in answering balancing/ reconciliation issues in preparing the Agris Interface File and work with the Support Staff and Accounting Staff in reconciling the interface files when entered into the JDE general ledger
• Maintain V9 to JDE G/L interface. Work with CHS IT in the maintenance and enhancement of the Agris System interface.
Basic Qualifications: (required)
• 4 yr. degree in AgBusiness, Business, Accounting, or other related degree program
• 7-10 years work experience, including hands-on knowledge of both operational accounting and business infrastructure.
• 5 years technical experience, requiring a thorough understanding of how databases work, and how to apply that knowledge in a broad business perspective.
• 3-5 years of Agris experience
• 3-5 years supervisory experience
Competencies:
• Communications skills both written and verbal
• Relationship building skills – ability to approach others in a tactful and respectful manner
• Organizational skills – ability to prioritize
• Problem solving skills – ability to make decisions and support with good judgment
• Dependability – highly developed work ethic, available, and keeps commitments
To apply send resume in Word format to recruiting@chsinc.com
CHS Inc. is an EEO employer.
