Join our team.

Non-Business Day Customer Service Specialist

Part Time: $13.00 per hour.   Saturday AND Sunday every weekend or three weekends a month.  Shifts are 6:00am-2:00pm and 2:00pm-10:00pm.
Alternating Holiday Coverage Required.

Location: Golden Valley, MN

Position Description:

Answer incoming customer calls for POPP.com's main number, and schedule and facilitate teleconferencing

Troubleshoot local (T-1s and analog lines), long distance, teleconferencing, voice mail, and internet (Dial-up, DSL, T-1, e-mail, and internet hosting) service issues with customers over the telephone

Other projects as assigned

Required Qualifications:

High school diploma or equivalent

Customer service experience

Demonstrated ability to troubleshoot and resolve customer issues

Experience with Microsoft Office or other computer databases

College degree or pursuing college degree preferred

No previous telecommunications experience required, as POPP.com will provide training

For more information about POPP.com, our Hiring Process and our Benefits, please visit www.popp.com

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