Responsible for efficient operation of professional services billing, collections, and claims processing operations. Oversee the operations of the professional billing staff accountable for completing claims submission, processing, and payment postings. Assists in completing timely and accurate month/year end financial and productivity reports. Provides regular reporting and analysis of AR, denials, reimbursements and cash collections necessary to monitor and report the performance of the payers and department. Works with Director in monitoring the ongoing department budget as well as completion of annual department budget. Identifies, addresses, and resolves employee performance issues as well as opportunities for process improvement within the department. Develop and assure compliance with departmental policies and guidelines around patient financial services processes. Acts as liaison to external departments and customers for resolution of issues crossing departmental and functional boundaries.

Associates degree required, bachelors degree in management, finance, or health care strongly preferred. Strong medical and insurance background with minimum four years experience required. Knowledge of budgeting, financial analysis and measurements required. Experience in operating in and building a team atmosphere preferred.