Ingenix is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
If you get excited about the life transforming potential of bringing health care information to the right place, at the right time, to support crucial decisions, welcome to Ingenix.
We're one of the largest and fastest growing health information companies and the only organization in our industry with the information, technology and consulting expertise to solve the most significant challenges in health and human services.
As a vital member of the UnitedHealth Group family, we serve customers in every segment of the health care field. This includes government agencies, pharmaceutical companies, hospitals and health delivery networks, insurance providers and, of course, the diverse business divisions of UnitedHealth Group.
Primary Responsibilities:
- RN, LPN, or Certified coder with strong medical knowledge
- Work with the provider resolution team and clinical investigations team to investigate, review, and research all types of post service claims with aberrant billing patterns, and may include claims related to post service utilization review
- Clinical review of medical record and supporting documentation against submitted claims
- Investigative management - collaborate with provider inquiry resolution team and provide clinical guidance
- Adhere to state and federal compliance policies, reimbursement policies, and contract compliance
- Identify treatment patterns and trends
- Analyze clinical investigation and coding histories and provide written or verbal education to the provider
- Consult with Medical Director and other clinical resources when necessary
- Identify solutions to non-standard requests and problems
- Solve moderately complex problems and/or conduct moderately complex analyses
- Work with minimal guidance; seek guidance on only the most complex tasks
- Translate concepts into practice
- Provide explanations and information to health care professionals, billers, healthcare providers and others on difficult issues
- Coach, provide feedback, and guide others
Bring your talent to an industry leader with the information, technology, and consulting expertise to help transform health and human services. No matter what your role, you'll be empowered to ask more questions, develop better solutions and help make the health care system greater than ever.