Position Concept - as outlined in the ACGME Common Program Requirements: This person will manage the day-to-day operations of the program and serve as an important liaison with learners, faculty and other staff members, and the ACGME. Individuals serving in this role are recognized as program coordinators by the ACGME. The program coordinator is a member of the leadership team and is critical to the success of the program. As such, the program coordinator must possess skills in leadership and personnel management. Program coordinators are expected to develop unique knowledge of the ACGME and Program Requirements, policies, and procedures. Program coordinators assist the program director in accreditation efforts, educational programming, and support of residents. Programs, in partnership with their Sponsoring Institutions, should encourage the professional development of their program coordinators and avail them of opportunities for both professional and personal growth. Programs with fewer residents may not require a full-time coordinator; one coordinator may support more than one program.

The successful candidate will provide direction, leadership, and day-to-day management of educational services to Urology medical residents. They will serve as the operational link between the Department's education administration, attending physicians, fellows, residents, medical students, and institutional and regulatory administrative offices. The Program Coordinator will be highly effective in organizing the Urology residency program. They will be effective serving as the first point of contact for the program and will demonstrate initiative, resourcefulness, and problem-solving skills when applying detailed knowledge of the responsibilities, functions and underlying management structure of the department and of the larger institution. They will be highly effective in organizing and independently prioritizing work, establishing procedures and systems and ensuring orderly and timely work flow. They are comfortable in a fast-paced working environment managing multiple priorities.

Responsibilities:

Program Administration (60%):

• Serve as the primary point of contact for medical residents on all residency-related matters.
• Functions as a liaison between the residents/fellows, program director/associate program director, faculty, GME office, human resources labor relations, participating sites, and other internal departments and outside agencies.
• Primary communications strategist for all program-related communications, internal and public-facing.
• Executes institutional, departmental, and/or program activities with a high degree of independence
• Responsible for maintaining all up-to-date resident and alumni records, including reviewing all requirements for completion of training program, auditing trainee status to determine progression needs, maintaining the alumni database, preparing final verification of training documents (summative evaluation and training verification forms), and completing requests for training verifications.
• Plan, coordinate and manage program components through Residency Management Suite (RMS), including evaluations, personnel data, portfolio, and procedure logger. Manage trainee duty-hour reporting and RMS rotation schedules and assignments (rotation protocol), which directly impact Medicare reimbursement.
• Primary point of contact for program policy inquiries. Offer expertise to trainees and faculty as the subject-matter expert on various institution and program processes, including scholarly activity, resident assessment, HR-related matters (PTO, leaves of absence), program agreements, and additional aspects of program management.
• Responsible for maintaining and annually revising the Program Policy Manual to ensure it remains current/compliant. Educates and manages the distribution of institutional and program policies.
• Responsible for managing and maintaining templated rotation schedules that align with budgetary constraints, curricular requirements, and service needs.
• Stay abreast of the latest physician training requirements set by the national governing board. Utilize this knowledge to recommend program-level solutions in response to any policy or requirement changes.
• Engage with trainees, program faculty, and departmental leadership to assess governing requirements to create individualized short- and long-term trainee learning plans. Analyze multiple information sources such as trainee career goals, multi-site rotation offerings, program and accrediting body requirements, and financial government funding parameters to support recommendations to program leadership.
• Collaborates with program and departmental leadership and chief residents to implement programmatic changes and process improvements.
• Oversee and coordinate various programmatic events such as workshops, conferences, required exams, graduation ceremonies, lectureships, job fairs, etc.

Program Accreditation Management (20%):

• Manage high-stakes accreditation self-study submissions and site visits. Recommend enhancements to drive accreditation preparedness with an understanding of organizational impact on the programs and their specific process and requirements. Propose and implement initiatives to address areas for improvement and citations.
• Ensure residents and faculty are prepared to respond to the ACGME annual surveys. Work with the program director, faculty leaders and trainees to develop and execute on plans to address survey findings.
• Clinical Competence Committee (CCC): Manage evaluation system of trainees, faculty and rotations used by the CCC. Amend evaluations to reflect changes in the ACGME requirements. Develop and execute on approach to submit milestone reports to the ACGME.
• Oversee Program Evaluation Committee: Develop action plans for programs to meet goals set during the annual program evaluation.

Recruitment Strategy/Planning (20%):

• Consult with faculty to develop program admissions parameters, review and select initial list of strongest candidates, analyze faculty assessments to develop ranking of candidates.
• Organize and actively participate in the final selection committee process.
• Ensure compliance with the American Urologic Association (AUA) Match Policies and Procedures. Leverage the Electronic Residency Application System (ERAS) to streamline the applicant screening process.
• Manage recruitment, including but not limited to:
  • Application review process.
  • Applicant "hub" (website)
  • Interview and ranking process
• Conduct recruitment cycle analysis to continually increase competitiveness of programs and identify areas for improvement
• Market programs to increase match success

All required qualifications must be documented on application materials. Only applications submitted with a cover letter and CV/resume will be considered.

Required Qualifications:

• BA/BS degree or a combination of related education and work experience in residency, medical or medical education settings to equal 4 years.
• Desire to learn the inner workings of graduate medical education at a Big-10 University.
• Demonstrated critical thinking skills with the ability to problem solve and provide input on process improvements.
• Demonstrated ability to organize and present complex information to others.
• Demonstrated experience handling a wide range of administrative related tasks with a commitment to professionalism and confidentiality.
• Demonstrated interpersonal skills, including excellent verbal and written communication skills and customer service experience.
• Must be self-motivated, self-guided, goal-oriented, and mindful of deadlines.
• Proficiency in Microsoft Word, PowerPoint, Excel, Google applications, Adobe Acrobat with the capability to learn new systems as needed.

Preferred Qualifications:

• Previous experience creating and managing complex schedules.
• Demonstrated experience working closely with physicians or other medical leaders.
• Advanced Microsoft Office and Google Drive skills.
• Experience using Residency Management Suite, SmartSheets and ERAS
• Has achieved TAGME certification.

This position will allow for a hybrid remote and on site work schedule.

To learn more about the Department of Urology, please vist

About the Medical School

• Committed to innovation and diversity, the Medical School educates physicians, scientists, and health professionals; generates knowledge and treatments; and cares for patients and communities with compassion and respect. We value excellence, inclusiveness, collaboration, and discovery.
• The mission of the regional campus located in Duluth is to be a national leader in improving healthcare access and outcomes in rural Minnesota and American Indian/Alaska Native (AI/AN) communities. In partnership with CentraCare, the regional campus in St. Cloud offers a wide range of patient experiences throughout students' education in Greater Minnesota and prepares them to become exceptional clinicians and leaders for rural and immigrant populations
• Founded in 1888, the University of Minnesota Medical School has three campuses. A four-year MD program and the MD/PhD program are located on the Twin Cities campus in addition to MD programs at regional campuses in Duluth and St. Cloud.

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

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The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

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